Resident Services
Resident Services
Important Information
As of April 15, 2024 the following fees will apply to electronic payments:
- ACH Payments: Payments processed electronically with a bank account and routing number will continue to incur NO processing fees.
- Credit Cards: Credit card payments will now be subject to a processing fee of 2.95%.
- Debit Cards: Debit card transactions will be charged a flat fee based on the amount of the transaction.
- $0-$1000 will be subject to a $3.95 processing fee per transaction
- $1001-$2000 will be subject to a $4.95 processing fee per transaction
- $2001+ will be subject to a $9.95 processing fee per transaction
No more passwords
Logging in is now easier and more secure. Enter your email and we'll send you a one-time code. If you don't have a RentCafe account yet, create one or ask your property team for an invite.
You can also sign in with Google or Apple, just be sure to use the same email that's linked to your RentCafe account. Learn more
Need help? Call us at 1-833-711-1130 and our team will assist you.
Logging in is now easier and more secure. Enter your email and we'll send you a one-time code. If you don't have a RentCafe account yet, create one or ask your property team for an invite.
You can also sign in with Google or Apple, just be sure to use the same email that's linked to your RentCafe account. Learn more
Need help? Call us at 1-833-711-1130 and our team will assist you.
Support
For Resident Services support, please email [email protected] or call (614) 602-6662.